General rules
How it works
Maison Snow makes it easy to buy and sell pre-loved ski wear—securely, sustainably, and with fellow snow lovers in mind.
Sell
Register a Seller Account Register an account and add payment details for secure transfer via Stripe when you have sold your item.
List Your Ski Wear Upload clear photos, write an honest description, and set your price. Then publish your listing. All listings will be reviewed and approved by our team to verify authenticity. Listing your items is free. Once you make a sale, a Selling Fee of 10% will be deducted from the final price of your sale.
Ship Within 7 Days Once your item sells, ship it using tracked delivery and mark it as sent on the platform.
Get Paid Securely You’ll receive payment after the buyer confirms they've received the item, or automatically after a set period.
Be Transparent Disclose any wear, damage, or missing features to avoid disputes and build trust.
Original Items Only We do not allow counterfeit or replica ski wear. All items must be authentic and accurately described.
Buy
Browse with Confidence Explore listings from trusted sellers. Check photos, read descriptions, and ask questions through the platform through the 'contact'-button for every seller.
Easy Checkout Pay securely using our platform. Your payment is held until the item arrives.
Tracked Shipping You’ll receive updates once your order is shipped.
Final Sale Policy Sales are final unless the item is significantly not as described. If there’s an issue, our team can help on hello@maisonsnow.com.
Stay Respectful Keep all communication courteous and within the platform. Off-platform messaging is not permitted.